Last updated: 9 June 2026
This privacy policy explains how Fencing Company Stafford (“we”, “us”, “our”) handles personal information when you visit fencingcompanystafford.co.uk, call us, or submit a quote enquiry for fencing installation or repair work.
We are a fencing contractor based at 19 Timberfield Rd, Stafford ST16 2TR. We serve residential and commercial customers across Stafford and Staffordshire.
Who is responsible for your data?
Fencing Company Stafford is the data controller for personal information collected through this website and our enquiry channels.
Contact: info@fencingcompanystafford.co.uk · 01785 596196
What information we collect
Depending on how you contact us, we may collect:
- Name and contact details (phone number, email address)
- Property address and postcode
- Details of your fencing enquiry (fence length, material preference, repair or installation, access notes)
- Photographs you choose to upload of existing fencing or boundary conditions
- Communications by phone, email or quote form
- Technical data when you browse this site (see our Cookies Policy)
We do not routinely collect special category data. Please do not send sensitive personal information unless it is necessary for your enquiry.
How we use your information
We use personal data to:
- Respond to quote and repair enquiries
- Prepare written quotes for garden, gate, commercial or security fencing work
- Schedule site visits, surveys or installation where agreed
- Deliver fencing services under a contract you accept
- Issue invoices and maintain business records where applicable
- Improve our website and customer service
- Comply with legal and insurance obligations
Lawful bases (UK GDPR)
We process personal data under one or more of the following lawful bases:
- Contract — to take steps at your request before entering a contract, and to perform fencing work you have accepted
- Legitimate interests — to respond to enquiries, manage our business, prevent fraud and maintain records, balanced against your rights
- Legal obligation — where tax, health and safety or other law requires retention
- Consent — where you have clearly agreed, for example to non-essential cookies (see Cookies Policy)
Further detail is set out in our GDPR Policy.
Quote form (Tally)
Our online quote form is hosted by Tally.so. Information you submit is transmitted to Tally and to us so we can respond to your enquiry. Tally acts as a processor when handling form submissions on our behalf. Review Tally’s privacy information on their website.
Sharing your information
We do not sell personal data. We may share information with:
- Suppliers or subcontractors directly involved in delivering quoted work (only what is necessary)
- Professional advisers (accountants, insurers, solicitors) where required
- IT and form providers (including Tally.so and website hosting)
- Authorities if required by law
How long we keep data
Enquiry records are kept for as long as needed to respond, quote and — if you proceed — complete the work and satisfy legal or warranty requirements. Records that do not lead to a contract are typically deleted or anonymised within a reasonable period unless you ask us to retain them for a follow-up quote.
Your rights
Under UK data protection law you may have the right to access, rectify, erase, restrict or object to processing, and to data portability where applicable. You may also withdraw consent where processing is consent-based, and lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
To exercise your rights, email info@fencingcompanystafford.co.uk with enough detail for us to identify your enquiry.
Security
We take reasonable steps to protect personal information against unauthorised access, loss or misuse. No online transmission is completely secure; please avoid sending unnecessary sensitive data.
Links to other websites
This site links to Google Maps and our Google Business Profile. Those services have their own privacy policies. We are not responsible for third-party sites.
Changes
We may update this policy from time to time. The “Last updated” date at the top will change when we do.